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Fire services

Fire & Rescue NSW is responsible for managing fire emergencies in major cities, metropolitan areas and towns across regional and rural New South Wales.

We serve the community of NSW by:

  • responding quickly to calls of fire (24 hours a day, 7 days a week)
  • protecting property within NSW and saving properties from structural fire.

As part of our commitment we aim to:

  • reduce the response time of fire engines through continuous improvement of response procedures, introduction of new technology and improvements in service delivery
  • reduce the number of incidents where the cause of fire is reported as undetermined
  • increase percentage of fires confined to object/room of origin
  • reduce the average dollar loss suffered by the community as a result of structure fires.