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Complaints

For building fire safety complaints, please visit our Lodge fire safety concern page.

Make a Complaint

To make a complaint please download and fill out the form below. You can send the form to us via email, fax or post.

Send complaint forms to:

Building fire safety concerns

For all concerns regarding building fire safety compliance, please contact: 

Fire & Rescue NSW Building Compliance (02) 9742 7434 Monday to Friday, 7am to 5pm

Further information about building fire safety concerns can be found here.

Workplace Bullying and Harassment - Complaint Form

Bullying in the Workplace can be defined as 'repeated, unreasonable behaviour directed towards a worker or group of works that creates a risk to health and safety.' A single incident or reasonable management action is not bullying. Before completing this form it is recommended that you read the policy Preventing and Managing Workplace Bullying (PDF).

You should complete and submit this form to FRNSW Workplace Standards if your complaint meets the above definition of bullying.

Download the Workplace Bullying and Harassment - Complaint Form (PDF)

Send complaint forms to:

Public Interest Disclosures

Submitting a Public Interest Disclosure will provide protection for public officials disclosing corrupt conduct, maladministration, waste and government information contravention in the public sector. Click here to learn about Public Interest Disclosures.

Further Information

If you have a complaint or concern you may seek the advice of specialist staff within the Fire & Rescue Workplace Standards Branch by telephoning (02) 9265 2826 between 9.00 am and 5.00 pm, Monday - Friday. You can also email your enquiry to workplacestandards@fire.nsw.gov.au. Your enquiry will be dealt with promptly and will be treated in the strictest confidence. We will provide you with advice and assistance regarding the most suitable means of addressing your concern.