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Application for access

Request for incident information

If you would like more information regarding an incident attended by the Fire & Rescue NSW for insurance claims etc, please complete the Request for incident information form.
Download and learn more about the Request for incident information form.

Applying for formal access to Fire & Rescue NSW (FRNSW) information

Applications for formal access to documents must be in writing and can be made on the downloadable application form below, or in the form of a letter.

The application must:

  • be in writing;
  • specify that it is made pursuant to the GIPA Act;
  • be accompanied by the fee of $30.00;
  • specify the documents required or provide sufficient information to enable the documents to be identified;
  • provide an address in Australia to which notices pursuant to the GIPA Act can be sent; and
  • lodged with the FRNSW either by hand or mail.

In regard to fees, applicants may be entitled to a 50% reduction in processing charges:

  • On financial hardship grounds; or
  • If the requested information is of special benefit to the public.

Applications can be mailed to: 

Right to Information Officer
Fire & Rescue NSW
Locked Mail Bag 12,
Greenacre NSW 2190

or hand delivered to: 

1 Amarina Avenue,
Greenacre NSW 2190

Hand delivered applications, personal and telephone inquiries (02 9269 6447) may be made between 9.00am and 5.00pm Monday to Friday.

Access Application Form (PDF, 323KB)

Please complete this form if you want to apply for formal access to FRNSW information under the Government Information (Public Access) Act 2009 (GIPA Act). See contact details for ways to lodge this form.

Internal Review Application Form (PDF, 356KB)

Please complete this form if you want to apply for internal review of a decision about information access made by FRNSW under the Government Information (Public Access) Act 2009 (GIPA Act). You must lodge this form with FRNSW within 20 working days after notice of the decision was given to you. See contact details for ways to lodge this form.

If you need help in filling out these forms, please contact the FRNSW's Right to Information Officer on email phone (02) 9269 6447 or the Office of the Information Commissioner (OIC) on 1800 INFOCOM (1800 463 626). General information about accessing government information under the GIPA Act is available on the OIC's website: www.ipc.nsw.gov.au [external link]