Application for access

Request for incident information

If you would like more information regarding an incident attended by the Fire & Rescue NSW for insurance claims etc, please complete the Request for incident information form.

Download and learn more about the Request for incident information form.

Applying for formal access to Fire & Rescue NSW (FRNSW) information

Fire & Rescue NSW develops and holds a range of documents in relation to large incidents fire safety and other topics. This information is available to the public through the Government Information Public Access (GIPA) Act. To obtain this information individuals or companies must lodge a  GIPA application.

Applications for formal access to documents must be in writing and can be made on the downloadable application form below, or in the form of a letter.

The application must:

  • be in writing;
  • specify that it is made pursuant to the GIPA Act;
  • be accompanied by the fee of $30.00;
  • specify the documents required or provide sufficient information to enable the documents to be identified;
  • provide an address in Australia to which notices pursuant to the GIPA Act can be sent; and
  • lodged with the FRNSW either by hand or mail.

In regard to fees, applicants may be entitled to a 50% reduction in processing charges:

  • On financial hardship grounds; or
  • If the requested information is of special benefit to the public.

Applications can be mailed to: 

Right to Information Officer
Locked Bag 12

or hand delivered to: 

1 Amarina Avenue

Hand delivered applications, personal and telephone inquiries (02 9269 6447) may be made between 9.00am and 5.00pm Monday to Friday.

Access Application Form (PDF)

Please complete this form if you want to apply for formal access to FRNSW information under the Government Information (Public Access) Act 2009 (GIPA Act). See contact details for ways to lodge this form.