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About emergency warnings

Do not rely on receiving a warning message on your phone. You still need to prepare for an emergency and you should not wait to receive a warning before you act.

The Emergency Alert telephone warning system is one of a number of ways we can warn the community of New South Wales about an emergency threat or emergency situation.

Emergency Alert is the national telephone warning system used by emergency services to send voice messages to landlines and text messages to mobile phones within a defined area about likely or actual emergencies. In the case of an emergency, you may receive a voice message on your landline or a text message on your mobile phone.

There is no need to register or sign up to Emergency Alert.

Emergency services decide when they will use Emergency Alert. It is just one way of warning communities and will not be used in all circumstances. Emergency Alert relies on telecommunications networks to send messages, and message delivery cannot be guaranteed.

More information on Emergency Alert [external]

Emergency information contact details

For all life threatening emergencies, call Triple Zero (000)
TTY: 106 (hearing / speech impaired)

NSW Police Force

NSW Rural Fire Service (RFS)

NSW State Emergency Service (SES)

Fire & Rescue NSW (FRNSW)

NSW Ambulance

Emergency NSW