About FRNSW forms
Fire and Rescue NSW (FRNSW) use either Microsoft Word or Adobe PDF forms which include enhanced functionality to work as electronic forms, and should be opened in their native application. Completed forms are to be emailed to firesafety@fire.nsw.gov.au.
When using FRNSW forms for any application or process, please fill in all applicable sections as required. We recommend that you review the information in your completed form then save it. Ensure that you have all required supporting documents or information ready to submit, then email the completed form and required documents to the Fire Safety Branch email address (firesafety@fire.nsw.gov.au).
Note: In some cases, the attachments may need to be uploaded seperately to an FRNSW SharePoint directory. If required, contect FRNSW for a SharePoint access link.
Microsoft Word forms
All Word forms should be opened using Microsoft Word. Word forms utilise content controls for entering or selecting data (e.g. text fields, drop-down lists, date pick selector), and the appearance of these content controls may change when used. Only enter information into the content controls where provided (i.e. do not add or remove any form content).
Depending on your security settings, you may be prompted by a security window or pop-up advising you to enable the document for editing. If you encounter this security message when opening the form, FRNSW recommends you enable the docement for editing to add content as required.
PDF forms
Any PDF electronic forms should be opened using Adobe software such as Acrobat, Acrobat Reader DC or Document Cloud. Adobe Acrobat Reader DC is available for free download at www.adobe.com
PDF is an open source file format independent of software, hardware or operating system. However, PDF electronic forms are propriety owned by Adobe Systems and enabled through user extension rights. Third-party software, viewers or web browser plugins may not be compatible with PDF electronic forms and the form may not function correctly. It is recommended that you either disable any third-party software/viewer/plugin that is set as default, or right-click to save the form then open in its native application.
Note: FRNSW takes no responsibility for customers who experience issues with electronic forms using third party software or web-browser plugins.