Our people

We aim to reflect the community we serve. Our priority is to build a diverse and inclusive environment in which all employees feel safe, valued, and can contribute, learn and be our best every day.


3,500
Permanent Firefighters


3,500
Retained Firefighters


480
Trades and administrative staff


5,000
Community Fire Unit volunteers

Approximate figures. Actual headcounts are available in our Annual Reports.

Permanent Firefighters

Full-time firefighters in stations work as part of a platoon. Platoons contain a minimum of four firefighters of various ranks, depending on the size and nature of the fire station.

Retained (On-call) Firefighters

Retained firefighters are not rostered on duty at a station but are on standby and notified of an incident by pager or mobile phone. They are paid a monthly retainer, plus an hourly rate when responding to emergencies, attending training or undertaking other FRNSW-related duties.

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